User research and testing

User research and testing

We work with non-profits to improve their digital user experience through research and user journey testing. We present solutions based data and best practice and prepare testing strategies to verify our recommendations.

We are able to deliver user experience reviews outlining the key learnings and observations based on usability, performance and accessibility. This is supported by usability testing and interviews alongside A/B testing. Recent clients include UNFPA, UNICEF, Oxfam, and OCHA.

Other ways we can help

Coaching and mentoring

Jason Potts works with a range of senior leaders across the sector to help them, and their organisations, increase their digital fundraising and engagement and become digitally focused.

Digital culture transformation and strategy

We work with a range of non-profits to help them transform to become digital first organisations, and to develop strategies to help them grow their digital fundraising.

Campaign strategy, development and delivery

We help non-profits to deliver engagement campaigns across both recruitment and retention streams. This includes: Strategy and planning, Design, build and host, Analytics etc

Optimisation and analytics

We carry out digital fundraising optimisation reviews and provide analytics audits and set up to a range of non-profits, both in the UK and internationally. Recent clients include UNRWA, UNHCR, International Rescue Committee, SSAFA, and the Homeless World Cup.